Hibajee 24 Privacy Policy — Your Data Is Safe with Us

Welcome to Hibajee 24. We understand how important your personal information is to you. This Privacy Policy clearly explains what data Hibajee 24 collects, why we collect it, how it is used, and how it is kept safe.

Hibajee 24 is a responsible online gaming platform. We believe that when users know their data is in safe hands, they can play with complete peace of mind. That's why we never take privacy lightly.

This policy is written in Bangla so our Bangladeshi users can easily understand it. If you have any questions, our support team is always here to help.

Hibajee 24 only collects information that is necessary to deliver our services smoothly. We never request excessive or irrelevant data.

Personal Identity Information

• Full Name & Date of Birth
• Email Address & Mobile Number
• Current & Permanent Address
• National ID or passport number (for KYC verification)

Financial Information

• Mobile banking number (Mobile Pay, Nagad, Rocket, etc.)
• Transaction History & Amounts
• Deposit & Withdrawal History

Technical Information

• IP Address & Device Type
• Browser & Operating System Information
• Session Logs & Usage Patterns
• Cookies & Local Storage Data

Hibajee 24 collects information through several methods. Each approach is fully transparent and based on user consent.

Information You Provide Directly

When you register on Hibajee 24, update your account, make a payment, or contact support, you provide information directly to us. All such data collection takes place with your full knowledge and consent.

Automatic Collection

When you use our platform, certain technical information is collected automatically — such as your IP address, browser type, and pages visited along with time spent. This data is primarily used for security and service improvement purposes.

Data from Third Parties

In some cases, necessary information may be obtained from identity verification services or payment processors, solely for the purpose of ensuring security.

Hibajee 24 uses collected data only for specific, limited purposes. We never use your information in any way that works against your interests.

• Account Management: For registration, login, and profile updates.
• Service Delivery: To process gameplay, bets, deposits, and withdrawals.
• Security Assurance: To detect and prevent fraud, money laundering, and unauthorized access.
• Customer Support: To properly address your complaints and questions.
• Age Verification: To prevent anyone under the age of 18 from using the platform.
• Legal Obligations: To meet regulatory requirements.
• Service Improvement: Analytics to improve the overall user experience.
• Relevant Offers: To send you bonuses and promotional offers tailored to your preferences (you can opt out of this at any time).

Hibajee 24 does not sell or rent your personal information to third parties. However, there are limited circumstances in which data may be shared.

When Data May Be Shared

• Payment Processors: Limited data is shared with payment platforms such as Mobile Pay, Nagad, and Rocket solely to process transactions.
• Identity Verification Services: With authorized verification agencies for completing the KYC process.
• Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Security Audit: Relevant authorities may be provided with information in cases involving fraud or illegal activity investigations.

When Your Information Will Not Be Shared

• To advertisers or marketing companies.
• To any other gaming or betting platform.
• To any third party without your explicit consent.

Hibajee 24 has separate privacy agreements with all third parties with whom limited data is shared. They may only use that data for its designated purpose.

Hibajee 24 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help remember your preferences and session information.

Types of Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and platform security. Disabling these cookies will prevent the platform from functioning properly.
• Performance Cookies: Used to analyze which pages are visited most and how long they take to load.
• Functionality Cookies: To remember your language preference, theme, and other settings.
• Analytics Cookies: To analyze overall usage patterns and help improve the platform.

You can disable non-essential cookies through your browser settings, though doing so may affect the functionality of certain features.

Hibajee 24 retains your data only for as long as necessary — no longer. Retention periods depend on the type of information and applicable legal requirements.

Once the retention period expires, data is securely deleted or anonymized. No information is held longer than necessary.

As a Hibajee 24 user, you have several important rights over your personal data. We respect these rights and do our best to fulfill them as promptly as possible.

• Right to Access: You can request to see what personal information we hold about you.
• Right to Rectification: You can request corrections to any information that is inaccurate or incomplete.
• Right to Erasure: You can request deletion of your data under certain circumstances, provided there are no overriding legal obligations.
• Right to Restrict Processing: You can ask us to stop using your data for a specific purpose.
• Data Portability: You can request a copy of your data in a commonly used, machine-readable format.
• Opt-Out: You can opt out of marketing communications at any time.

To exercise any of these rights, contact our support team at: support@hibajee24.bet

Requests are typically responded to within 30 business days of receipt.

Hibajee 24 uses industry-leading security measures to keep your data safe. Our security infrastructure is continuously updated to stay ahead of emerging threats.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Firewall & DDoS Protection: Advanced server-level security measures.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Restricted Access: Only authorized personnel are permitted to access specific data.
• Suspicious Activity Detection: Our automated systems detect unusual login attempts or transactions and trigger alerts accordingly.

If you have any questions, complaints, or requests regarding our privacy policy, please get in touch. Hibajee 24's data protection team is always ready to assist you.

• Email: support@hibajee24.bet
• Help Center: hibajee24.bet/help-center
• Response Time: Usually within 24–48 hours

If this privacy policy changes, we will notify you in advance via email or an on-platform notice. For significant changes, your consent may be requested again.