Hibajee 24 Terms & Conditions — Complete Guide

These Terms & Conditions apply to the use of the Hibajee 24 platform and all its services. By registering or using any service on Hibajee 24, you are deemed to have automatically accepted these terms.

Hibajee 24 is an online gaming and Sports Betting platform operating under an international gaming licence, optimised specifically for users in Bangladesh.

• These Terms & Conditions are available in both Bengali and English. In the event of any conflict, the English version shall prevail.
• Hibajee 24 reserves the right to update these Terms & Conditions at any time, with or without prior notice.
• Hibajee 24 reserves the right to modify, suspend, or discontinue any service on the platform at any time.
• Hibajee 24 may suspend or terminate any account found to be in violation of these Terms & Conditions.

Opening an account on Hibajee 24 requires meeting certain basic conditions. Providing accurate and truthful information during registration is mandatory. Accounts created with false information may be terminated at any time and any balance may be forfeited.

Registration Eligibility

• You must be 18 years of age or older.
• Each person may only register one account — creating multiple accounts using the same name, address, phone number, or payment method is strictly prohibited.
• Online gaming must be legal under the laws of your country.
• The email address and phone number provided at registration must be active and belong to you.

KYC Verification

To protect against fraud and ensure platform security, Hibajee 24 may request identity verification (KYC) at any time. This may include a copy of your national ID, passport, or driving licence, along with proof of current address.

• Withdrawals may be restricted until KYC verification is complete.
• Submitted documents are verified within 72 hours.
• Submitting false or forged documents is a serious legal offence and will result in immediate account termination.

Making payments on Hibajee 24 is easy and secure. Instant deposits are available through multiple mobile banking options, including Mobile Pay, Nagad, Rocket, and Upay. However, certain rules must be followed when making payments.

Deposit Terms

• The minimum deposit amount may vary by payment method — for details, on the Payment page here.
• All deposits must be made from an account in your own name. Deposits from third-party accounts will not be accepted.
• Deposits are usually instant. If you experience any issues, please contact support within 24 hours.

Withdrawal Terms

• Full KYC verification must be completed before any withdrawals can be made.
• Withdrawal requests are typically processed within 5–15 minutes. In complex cases, it may take up to 24 hours.
• Withdrawals can only be made to the same payment method used for the original deposit.
• If suspicious activity is detected, Hibajee 24 reserves the right to place a hold on withdrawals and conduct an investigation.
• Withdrawal requests that do not meet the minimum withdrawal amount will not be processed.

Hibajee 24 offers a range of bonuses and promotional offers. Each bonus comes with its own terms, and it is important to read them carefully before claiming.

General Bonus Terms

• Each bonus comes with a specific wagering requirement. A set amount must be wagered before a bonus can be withdrawn.
• Bonuses must generally be used within a specific time period following registration.
• Each user may only claim a specific bonus offer once.
• Creating multiple accounts to take advantage of bonus offers will result in all accounts being closed and all bonuses being forfeited.
• Hibajee 24 reserves the right to modify or cancel any bonus offer at any time.

Welcome Bonus

New members receive a welcome bonus with their first deposit. Terms regarding the wagering requirements and validity period for this bonus On the Voucher page View details.

All games on Hibajee 24 are operated fairly and transparently. Every game outcome is determined by a certified RNG (Random Number Generator) system, free from any external influence.

General Game Rules

• Each game has its own rules, which can be found within the game interface.
• If a game is interrupted due to a technical issue, Hibajee 24 may cancel that round and refund the stake.
• Any dispute regarding game outcomes must be reported to support within 24 hours.
• Hibajee 24 will not be held liable for any losses resulting from internet connectivity issues.

Sports Betting Rules

• Once a bet is accepted, it cannot be cancelled — however, a cashout option may be available in certain cases.
• If a match is cancelled or postponed, the bet will be voided and the stake will be refunded.
• If an error is found in the odds, Hibajee 24 reserves the right to void the affected bet.
• Sports Betting detailed rules On the Sports page available.

All users of Hibajee 24 are required to use the platform honestly and in accordance with the rules. The following activities are strictly prohibited and violations will be dealt with severely.

• Playing games or placing bets using automated bots, scripts, or software.
• Exploiting any game vulnerability or bug for personal gain.
• Creating multiple accounts to claim bonuses or other benefits.
• Unauthorized access to another user's account.
• Engaging in money laundering or any illegal financial activity.
• Attempting to hack or carry out a cyber attack on any part of the platform.
• Attempting to disturb, harass, or harm other players.

Hibajee 24 reserves the right to temporarily suspend or permanently close any account under the following circumstances.

• Violation of the Terms & Conditions.
• Registering with false or incomplete information.
• Failure to respond to a KYC verification request.
• If an account has been inactive for an extended period (12 months or more).
• For security reasons.

Users may close their account at any time by contacting support. Please ensure any remaining balance is withdrawn before closing your account.

Hibajee 24 is fully committed to responsible gaming. We believe gaming should be for entertainment — not a source of income. That's why our platform offers a range of tools to help protect our players.

• Deposit Limit: Set a daily, weekly, or monthly deposit limit.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Reality Check: You will be reminded at set intervals of how long you have been playing.

If you're experiencing an issue, visit our Responsible Gaming visit the page or contact support.

Hibajee 24 takes the security of your personal information very seriously. All data provided on our platform is protected with industry-standard encryption.

• Your personal information is never sold to third parties.
• No information is disclosed unless required by law.
• For more details, please visit our Privacy Policy here.

If you have any questions or concerns about these Terms & Conditions, please get in touch with us. Hibajee 24's support team is available 24/7 to assist you.

• 📧 Email: support@hibajee24.bet
• 💬 Live Chat: Once logged in to the platform, start a chat from any page.
• Help Centre: Help Centre page.

Complaints are typically responded to within 48 hours of submission. Complex cases may take up to 5 business days.